Refund policy
Wendi's Good Things Market Return Policy
We hope you love everything you bring home from Wendi's Good Things Market. Because many of the goods we sell are food, personal care, and small-batch products, return eligibility varies by product type.
Eligible Returns
Unused and unopened eligible home goods may be returned within 14 days of delivery.
Eligible items include items such as towels, linens, throws, blankets, kitchen goods, and books.
Returned items must be:
- Unused and unwashed
- Undamaged
- In their original condition
- In original packaging, when applicable
To request a return, please visit our Returns Center. Returns must be approved before being sent back to us.
Final Sale Items
For food safety, hygiene, and product-integrity reasons, the following items are final sale and cannot be returned or exchanged:
- Food, beverages, and pantry products
- Candles
- Body and skincare products
- Laundry detergent and other household liquids
- Gift boxes or gift sets containing final-sale products
- Items marked Final Sale
To request a return, please visit our Returns Center and log in using the email address associated with your order. Select the eligible order and item(s) you would like to return and follow the instructions to submit your request.
Returns must be approved before being sent back to us. Please do not mail a return without first submitting a request through the Returns Center.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please email hello@wendismarket.com as soon as possible.
Please include your order number and clear photographs of the item and, when applicable, the shipping packaging. We'll review the issue and work with you to make it right.
Damaged or incorrect items should not be submitted as a standard return through the Returns Center.
Return Shipping
Approved returns may be sent back using a prepaid return label provided through our Returns Center. A $9.95 return shipping fee will be deducted from your refund.
Return shipping is complimentary when we have sent an incorrect item or an eligible item has arrived damaged or defective.
Original shipping charges are non-refundable.
Refunds
Once your eligible return is received and inspected, we will notify you of the status of your refund.
Approved refunds will be issued to the original form of payment, less the $9.95 return shipping fee when applicable.
Please allow several business days for your bank or credit card company to process the refund after it has been issued.
Items That Cannot Be Accepted
We cannot accept returns of items that have been used, washed, altered, damaged after delivery, or otherwise do not meet the return requirements above.
Orders cannot be changed or canceled once they have entered fulfillment.